86 Bà Triệu, street, city, Hội An, Quảng Nam, Việt Nam
House Backpackers
86 Bà Triệu, street, city, Hội An, Quảng Nam, Việt Nam
3.5/5TỐT
từ
17 đánh giá
Một số bài đánh giá của khách hàng:
J.M. D
Disgustingly rude receptionist. We rang, asked if there was availability and all that was said was "I don't know" before hanging up. We rang back thinking it was a mistake...Disgustingly rude receptionist. We rang, asked if there was availability and all that was said was "I don't know" before hanging up. We rang back thinking it was a mistake and the same happened! Worst experience in Vietnam so far. I'd suggest to not even bother. If they care this little about prospective customers imagine how little they care when you're actually there!Xem thêm
9 năm trước
Kate Huh
6인실인데 모두 1층 침대라 좋음. 뜨거운물 잘 나옴. 오래된 건물이라 깨끗한 느낌은 들지 않지만 더럽진 않음. 직원도 친절함
9 năm trước
backpackers house
Dear Elaine Cheung who left a negative feedback below! (And to all people who is reading this, we would like to communicate that her description is not correct and not...Dear Elaine Cheung who left a negative feedback below!
(And to all people who is reading this, we would like to communicate that her description is not correct and not according to what happened in House Backpackers.)
Normally, we have to hold all guest's passports until their departure date for the temporary residence declaration and registration. Because we not only make the copy of passports, but also must to do the procedures according to our city policies. When you checked in, we explained to you this situation as other guests, but you still wanted to have the passports back. Then we tried our best to return your passports on your arrival date, and did the process with the copy instead of the original one that was not easy at all. After all, how rude were we? And I think we did not have time to flirt with somebody which totally could not happen at Reception Desk (this mention is funniest piece of your feedback).
By the way, according to your reservation you booked the double room for 2 nights at our hostel, then on your expected depature date you asked us for the extension of your accommodation. Because we were fully - booked, so we could not grant your request and felt terribly sorry for that inconvenience. When we were very pleased to recommend you other hostels around, you absolutely refused our help. As your feedback on another website, you said that you moved from our hostel to somewhere else because our hostel was not nice at all. Is that the truth, Elaine?
Furthermore, when you checked out, you tried to pay less for pick - up service at the aiport, and we could not offer you the cheaper price. Even you previously agreed the price in email.
We absolutely do not want to have an argument with our guests. But even you are our guests, we still speak out our mind and the truths. And please do not judge someone because they are not able to offer you your excessive claims.
Thank you for choosing our hostel!
Best regards,
Winnie Vo
(Supervisor of Hoi An House Backpackers)Xem thêm
10 năm trước
Elaine Cheung
Giá rẻ nhưng bạn có được những gì bạn phải trả cho. Nhân viên tiếp tân thô lỗ quá bận tán tỉnh những anh chàng du lịch độc thân đến...Giá rẻ nhưng bạn có được những gì bạn phải trả cho. Nhân viên tiếp tân thô lỗ quá bận tán tỉnh những anh chàng du lịch độc thân đến nỗi cô ấy không thể làm công việc của mình như sao chép hộ chiếu. Căn phòng vô trùng và mòn. Cánh cửa vào phòng có kính mờ để đón ánh sáng rất mạnh từ hành lang vào phòng. Chắc chắn là nơi tốt hơn ở nơi khác.Xem thêm